Privacy Policy
Last Updated: August 30, 2026
Avinda Motors (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (avindamotors.com) and utilize our online vehicle booking, appointment scheduling, and consultation services in Colombo, Sri Lanka.
1. Information We Collect
We collect personal information that you voluntarily provide to us when booking an appointment or contacting us. This includes:
- Personal Identifiers: Name, email address, and phone number.
- Vehicle Information: Make, model, year of manufacture, registration number, or Vehicle Identification Number (VIN).
- Media Uploads: Images or videos of vehicle issues that you choose to attach to your service request form.
- Technical Data: IP address, browser type, and usage data collected automatically via essential cookies.
2. How We Use Your Information
We utilize your collected data strictly to maintain service quality and site operations, including to:
- Confirm, schedule, and manage your vehicle diagnostic or repair appointments.
- Communicate with you regarding updates, vehicle inspections, parts availability, or technical quotes via WhatsApp, SMS, or phone calls.
- Analyze and improve our service offerings, website performance, and overall customer experience.
3. Data Protection and Sharing
Your information is safe with us. We secure your data using industry-standard protocols. We do not sell, rent, or trade your personal data to third-party marketing companies. We only share information with trusted third-party IT or service providers necessary to execute website functions (such as map integrations or secure communication plug-ins), or when legally compelled by Sri Lankan law enforcement.
4. Cookies
Our website uses cookies to enhance browsing performance and analyze basic web traffic. You have the option to disable cookies through your browser settings, though doing so may limit your ability to use specific interactive features on our site.
5. Your Rights
You have the right to request access to the personal records we hold about you, request corrections to out-of-date information, or request the deletion of your personal contact data from our system. To make a request, contact us at the details provided below.
6. Contact Information
For any privacy-related questions or data deletion requests, please contact:
Avinda Motors
853, Dr. Danister De Silva Road, Colombo 14, Sri Lanka
Phone: +94 70 1800 663
Email: info@avindamotors.com
By utilizing our digital appointment scheduling platform, you also agree to be bound by our Terms of Service.
By booking an appointment or using our website services, you also agree to our Terms of Service.
